Background to Date/ Who we are

SRDAR originated in the summer of 2004, initially working on one project from a funded grant to Dr. Hyland in the Department of Health Behavior at Roswell Park Cancer Institute (RPCI).  This created the opportunity to hire staff and to develop the necessary infrastructure for SRDAR. Given the success of that initial project and with additional collaborations within RPCI’s Cancer Prevention Research Program, Genetics Research Program, Clinical Research, and several outside organizations. SRDAR has become a reliable, cost-effective option for both clinical and population based studies.  We are a group of research professionals committed to helping scientists complete their research by overcoming cost and logistic obstacles.

What we do

SRDAR has a strong portfolio of both population-based and clinical-based research, with expertise conceptualizing and developing protocols and survey instruments, administering cognitive interviews, structured interviews, telephone interviews and clinical trial recruitment and follow-up. SRDAR can also provide assistance with dissemination of findings. We typically provide a higher response rate at a lower cost than for-profit firms.

Below is an overview of services:
Data Collection
•    Phone surveys
•    Face-to-face interviews
•    Focus groups
•    Trial recruitment
•    Web-based surveys
•    Clinical recruitment and follow-up assessments
•    Mail-based biologic data collection
•    Observational interviewing
Consultation
•    Protocol development
•    Training
•    Report generation
•    Dissemination of findings
Programming
•    WinCati programming for telephone-based surveys
•    Web survey design and programming

Technology
Our data collection system is valued at over $150,000, plus about $80,000 for our state-of-the-art phones.  This equals approximately $230,000 that SRDAR has invested in new technology over the past two years.

SURVEY SOFTWARE
WinCati 4.2, Sawtooth Technologies
•  Specialized computer-assisted telephone interviewing software package allows for sample and quota management, disposition monitoring and productivity reports.

WinCati 4.2, Mixed Mode (Integrated CATI/Web Interviewing)
•    Telephone-only studies, Web-only surveys, Telephone and Web split-sample studies
•    Web surveys with telephone recruitment, telephone and web surveys with e-mail recruitment, telephone and web studies where respondents choose the interviewing mode

Cisco IP Phone System
Top of the line and state of the art call center technology.  In addition to increasing productivity the system offers extensive monitoring features that help to ensure quality and dialing options that increase efficiency. 

Hours of Operation
Standard telephone interviewing hours
•    9am-11pm Eastern Time, Monday through Saturday.
•    10am-6pm Eastern Time, Sunday
•    Projects requiring international calling hours are accommodated for time zone differences. Researchers needing calls to be made outside of these calling hours will be accommodated.
We will accommodate all of your research needs, regardless of hours required.